Del parqueo del Instituto Costarricense de Turismo (ICT)

50 mts este

Condominio Saturno N. 221
Uruca, San José


Tel: (506) 2220-2425

Fax: (506) 2235-1468


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Hotel Management

We are a team of professionals with a proven national and international track record in the hotel management and environmental law sectors.


Susana Guevara,  MBA

Senior Consultant and Founder


With almost 20 years in the hotel industry  and tourism sector, she has held multiple operational and management positions in luxury mega-resorts in the Caribbean, four and five-star hotels in Europe and hotels in Costa Rica.


She has worked with quality and  management systems of  prestigious European and North-American chains such as the Sol Melia Group and Choice Hotels International as well as with international quality standards such as ISO 9001 and the worldwide standard for food and safety UNE-EN-ISO 22000:2005.


From 1997 to 2007, she held managerial positions in major hotels, part of the Sol Melia chain in Spain and the Caribbean, first as Director of Operations: Meliá Puerto Vallarta 4 Star sup .1999 (488 rooms), Meliá Bavaro 5 Star, 1998 (800 rooms) , and then as General Director in Spain City and Vacation Hotels  4 Star  sup. And  y 5 star : Sol Elite Menorca (188 rooms) , Director of Melia’s Industrial Laundry division supplying up to 2.000 rooms  for all Melia’s hotels in Menorca, Tryp Bosque (271 rooms) , Tryp Port Cambrils (156 rooms, banquets capac. 600 pax) , responsable as well for its opening , Sol Cala Blanca (180 rooms) , Melia Antillas Barbados (757 rooms) ,  Sol La Palma (307 rooms),  y Melia Palas Atenea (361 rooms).


From 1992 to 1997, she held operational and managerial positions in Costa Rica: Melia Playa Conchal, Finca Rosa Blanca, Rincon del Valle y Quality Centro Colon.


Other professional achievements include winning, when Managing Director of the Sol Elite Hotel, Menorca, the prestigious European Thomson Gold Medal Award as best hotel in its category (four stars) for excellence in service and management.



Educational qualifications:

 Masters degree in Business Administration, specializing in Management.

Bachelor’s degrees in Marketing, Tourism and Real Estate Management.

Completion of several training courses in hotel management, real estate and sales: investment, finance, marketing and sales, quality control, HACCP  and industrial risk management in the United States, Mexico and Spain.


Susana Guevara will work with you to determine your objectives, sharing all her experience and know how to create added value for your company.


Call us for a meeting without obligation.